In a statement on Thursday (18 June), Amazon confirmed that 3000 new roles ranging from Customer Service Associates to Technical Experts providing support to Amazon customers in North America and Europe will become available in South Africa. This will increase Amazon’s South African workforce to 7000 permanent positions.
The minister of Trade, Industry and Competition, Ebrahim Patel, explained that the Covid-19 Pandemic is a large factor in accelerating the digital transition of work in South Africa. He also commended South Africa’s value proposition to locate these types of jobs in here. “Government has focused part of our incentive programme on the industry, and with our talent, strong ICT infrastructure and digital capabilities, we aim to secure thousands more jobs like these in years to come,” he said.
What you need to apply
Interested applicants will need to meet the following requirements in order to apply:
- Completed Matric/Grade 12/NQF Level 4 qualification or higher;
- Excellent command of English;
- Be a South African citizen.
These roles will require candidates to translate technical information and provide instructions to help Amazon customers trouble shoot issues. Since these will be virtual roles, applicants will also need a private, quiet workspace and an existing and dedicated internet connection, according to Amazon specifications.
The comprehensive benefits package includes the following:
- Medical Aid Contribution
- Provident Fund
- Group Life Cover
- Employee Wellness Programmes
- Monthly stipend (For a dedicated Internet Line)
Anyone interested in joining Amazon’s Customer Service team can view open positions at https://www.amazon.jobs/